Frequently Asked Questions
Everything you need to know about your favorite Hawaiian brew.
Where is your coffee grown?
Our premium beans are sourced from the rich volcanic soil of Hawaii’s premier growing regions, including Kona, Kauai, and Maui, to ensure a bold and authentic 'Bad Ass' flavor.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your coffee leaves our roasting facility.
Do you offer a subscription service?
Yes! You can choose your favorite roast and delivery frequency to save on every order. Manage your subscription anytime through your account dashboard.
What is your return policy on food items?
Due to the perishable nature of coffee, we do not accept returns. However, if there is an issue with your order or you are unsatisfied with the quality, please contact us within 30 days for a replacement or refund.
Is your coffee available in whole bean or ground?
Most of our signature blends are available in both whole bean and drip grind options to suit your preferred brewing method.
How should I store my coffee to keep it fresh?
To maintain peak freshness, store your coffee in a cool, dark place in an airtight container. Avoid refrigeration or freezing, as moisture can compromise the flavor profile.